Issue 18 May 2020


Housing Advice

HouseWith many local people managing on a reduced income during the coronavirus pandemic we have seen an increase in demand for our housing advice and support services.

Our Housing Needs team has continued to provide help and support to all those who need our assistance and has remained open throughout the crisis. To comply with social distancing measures, we have provided the majority of our support by phone or e-mail but in emergency circumstances we have arranged face-to-face appointments with a housing officer.

Anyone who is in need of advice or assistance should call our Housing Needs team on 01444 477574 and leave a short message. The phones are monitored throughout the day and an officer will call back to discuss your case and the options that may be available. You will also be asked to complete our online housing advice form to provide details of your household and your current circumstances. If you are unable to access or complete the form then our officers are available to assist over the phone.

We have worked closely with our partners at Turning Tides to support rough sleepers through this crisis. Homeless people are some of our most vulnerable citizens and are at significant risk from the virus whilst sleeping rough. We have placed a number of rough sleepers in temporary emergency accommodation but if you know anyone who is still sleeping rough then please notify us at  

Our Housing Needs Team is responding quickly to emergency situations but prevention is better than a cure so if you are at risk of homelessness or you are worried that your home is at risk then please contact our Housing Needs team so that early intervention work can be undertaken.

Emergency housing situations will be given the highest priority for a response but please do not visit our offices until you have arranged an appointment with a Housing Officer.


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Featured this issue

West Sussex County Council (WSCC) reopened Household Waste Recycling Sites (HWRS) across West Sussex on Monday 11th May.

Although the waste sites are open, WSCC is asking you to consider if your journey is absolutely essential before making the trip. 

From Monday 1st June, the range of items will be extended to include garden waste, general household waste, wood, cardboard, electrical items, bulky items, and furniture. The HWRS are currently unable to accept soil / hardcore, plasterboard, asbestos, tyres or textiles for the time being. ID will be required from all vehicles attending site

Vans and pickups will be permitted on the sites, but will need to display their WSCC permit to access the site. Trailers will continue to be rejected for the time being due to the operational changes made to sites.

Normal summer opening hours will be in operation. Once at the sites there will be certain measures in place for the safety of visitors and staff.

Please visit for more information on your local site.